1. Preferred: delete in the app
If you can sign in, open SOS Phoenix, go to the menu, and choose Delete Account. Confirm the request and re-authenticate when prompted. This permanently removes:
- Your Firebase Authentication account
- Your cloud profile and emergency contacts
- Registered push-notification (FCM) tokens for your account
- Local profile, contacts, and language data stored on the device
- Any account-owned Storage files associated with your user ID, if present
2. Cannot access your account?
Email sosphoenixapp@gmail.com with:
- The email address or phone number on the account
- A short statement that you are requesting account deletion
- Any reference that helps us verify ownership (for example, the name saved in your profile)
Do not include passwords, SMS verification codes, or one-time login codes in your email.
3. Verification and timing
Requests submitted by email are verified before processing. Once verified, we delete the account data listed above. In-app deletion is processed immediately after successful confirmation and re-authentication.
4. Contact
For account-deletion questions, contact sosphoenixapp@gmail.com.